Explore ServiceNow competitors and these suggested alternatives that are most similar in terms of key features and benefits. The list below belongs to the same software category as ServiceNow and you can explore which ServiceNow competitors to include in your software research as they have common features and a similar number of verified user reviews.
10 ServiceNow Competitors To Check Out
1. BMC Helix ITSM:
BMC Helix ITSM was redesigned to set a new standard for IT service management on-premises or in the cloud in a radical fashion. An IT asset management software, BMC Helix ITSM helps businesses manage incidents, create data visualizations, broker releases, and more from within a unified platform. BMC Helix ITSM enables staff members to set up workflow automation to manage the creation, implementation, and approval of multiple change requests.
2. USU IT service management:
Valuemation is a modular, fully ITIL-compliant software suite to efficiently support your operative IT service management.
Freshdesk is easy-to-use customer service software that helps over 40,000 companies create outstanding customer experiences. This is a cloud-based, omnichannel customer service software for businesses of all sizes with solutions that increase employee productivity and improve customer satisfaction.
4. JIRA Service Management:
Give IT a new meaning for your business as JIRA Service Desk is a service management software that connects IT to your business with fast, accountable resolution of customer requests. Based on the Atlassian JIRA workflow engine, JIRA Service Desk provides a collaborative, agile platform and knowledge base that is cost-effective and easy to set up.
ArcSight is a vulnerability scanning software which uses consumer or user behavior analytics and vulnerability management solutions that helps identify internal and external threats.
This tool helps businesses utilize machine learning technology to handle investigations, detect threats, create prioritized event lists, and more all within a centralized platform. It enables staff members to extract entities from log files and helps analysts observe events and behavior across users, IP addresses, and servers.
EcheloN, the Service Management Software Suite, represents a comprehensive solution for service, support and customer care. EcheloN is customer service management software that helps businesses manage quality control processes, documents, workplace emergencies, IT issues, assets, projects, inventory, helpdesk, communications and more in one centralized platform
7. Qumulo File Data Platform:
Qumulo is the only file-based, scale-out management platform which makes it the breakthrough leader in enterprise data management.
This platform is designed to offer robust capabilities on-premises and for storage in the cloud. Not only can you store, but you can also manage and build with unstructured data at a massive scale, anywhere you want.
8. CloudBlue PSA:
The next generation of a PSA tool, CloudBlue PSA supports the entire business life cycle, from lead generation to contract renewal. Complete professional services automation package for software and services companies. Purpose-built for software and services companies, the solution offers automation of business functions on a single platform available in the cloud. The solution includes integrated time recording systems.
Vivantio is a SaaS platform that provides enterprise service management through automated routing, alerts, interaction tracking, and more. This is flexible, reliable, and trustworthy service management software. From simple incident management to full-enterprise ITSM: Vivantio enables you to deliver service excellence for your entire company.
This is the world’s leading cloud-based service software solution, trusted by over 40,000 organizations. Companies like Groupon, Box, and Zappos use Zendesk to reduce costs, increase productivity, and increase customer satisfaction. Zendesk is fantastic with both the customer service team and customers.